We do not currently hold open office hours and sessions are booked by appointment only. Please don't hesitate to call or text 607-727-8100, or send a message on our Facebook page. If we do not answer, we may be with other clients, but please leave a message and we will get back to you as soon as possible. Thank you!
I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give notice 24 hours in advance, you will be charged half the amount of your appointment of a regularly priced massage. This amount must be paid prior to your next scheduled appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged half the amount for their missed appointment.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will determine if there is enough time remaining to start a session. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.